Supreme Court today struck down the Telecom Regulatory Authority of India, TRAI, regulation making it mandatory for telecom companies to compensate subscribers for call drops. The court held the regulation as arbitrary, unreasonable and non-transparent.
The apex court passed the judgement on the appeals filed by a body of Unified Telecom Service Providers of India and 21 telecom operators, including Vodafone, Bharti Airtel and Reliance. TRAI had earlier told the Supreme Court that it will take action against the Telcom companies for call drops to protect the interests of consumers as the service providers are not willing to compensate them.
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